Making sure our Pro-Cloud BlueLight solution
is used to its optimum for go live!
ON-SITE
SUPPORT
On-site support is offered to all new contracts to ensure our fire & rescue service asset management solution, Pro-Cloud BlueLight is being utilised correctly, and efficiencies are being optimised from day one.
A member of our project delivery team will assist with all software and hardware queries, making sure all staff are fully equipped to use the platform going forward.
![warehouse assistant](https://www.pro-cloud-bluelight.com/wp-content/uploads/2021/06/onsite-support2-450x320.jpg)
![fire hoses on fire appliance](https://www.pro-cloud-bluelight.com/wp-content/uploads/2021/06/onsite-support-450x338.jpg)
As well as providing complete reassurance on how to use Pro-Cloud BlueLight, on-site assistance can also include:
- Refresher scanner training
- Configuration of station locations
- Inventory checks
- Where information can be viewed within Pro-Cloud BlueLight, including full history of items
- Demonstrations of how to send electronic items for repair
- How items can be found by serial number
- Labelling procedures – ensuring all assets are labelled
Labelling
Labelling is paramount when using Pro-Cloud BlueLight which is why we will assist you with the process if required. Use customised pre-printed labels, created by our project delivery team and eliminate the need for your staff to electronically create and print labels.
![label icon](https://www.pro-cloud-bluelight.com/wp-content/uploads/2020/07/hardware1.png)