Hosting

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Pro-Cloud BlueLight powered by Rackspace using ‘Always On’ Microsoft server technology.

On initial Pro-Cloud BlueLight discovery meetings we will recommend that Pro-Cloud BlueLight is hosted in the ‘Cloud’ through our own EU hosted servers.

CSS’s cloud based solution is a fully redundant server architecture provided/managed by the market leader, Rackspace. We use redundant web, directory and database servers incorporating RAID 1 on all disks. All critical data is housed on SAN devices with redundant disks.

System availability is excellent, achieving zero downtime in 4 years through full failover on duplicate sites across the UK, planned downtime is outside working hours. Rackspace also manages Pro-Cloud BlueLight’s server hardware.

Physical security at the Rackspace hosting data-centre includes locking down and logging all physical access. They provide:

•  Access to authorised personnel only
•  Badges and biometric scanning for controlled access
•  Security camera monitoring and access logging
•  24x7 onsite staff and unmarked facilities
•  Physical security audited by independent firms annually

Rackspace Website
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Our Servers

Our database has two servers, connected via fibre to a SAN. The nodes work in an active/passive arrangement, one taking over instantly in the event of failure. The SAN runs over multiple disks in RAID which has a full backup weekly / with additional incremental backups. Backups are monitored daily with critical systems backed up off-site. This is replicated on an additional site with incremental restores. Infrastructure and system data is backed up daily.

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Our Rackspace Agreement

Our Rackspace Service Level Agreement ensures, in the event of a total server failure, that a replacement unit will be rebuilt in 4 hours. End-point backups are handled by Druva In-Sync for laptops and encryption. Desktop PCs provide network storage, which is held on a second secure SAN (also managed by Rackspace).

Call us today at 0844 879 4531 or Email us at enquiries@csseurope.co.uk

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